FNB Contact Details Whatsapp Number and Email
You can contact the FNB customer care department for one issue or the other via telephone, email, live chat (via the FNB App and Online), Twitter, and Facebook.
These platforms are designed to ease off stress on customers and also limit the rate at which they visit the bank physically, at least to some extent. Again, these channels are secure, reliable, convenient, and always available for customers to access. As a customer of FNB, feel free to use any of the following channels to reach out to the bank to resolve issues instead of going to the branch.
The FNB customer care service is responsible for attending to the customers’ day-to-day needs, including inquiries, complaints, and other services rendered by the bank. To make reaching out to them easy, the bank has provided different phone numbers to call customer service whenever the need arises. Below are the various numbers through which customers get in contact with the customer care department.
For online banking with FNB, simply dial 1-800-555-5455. You can also dial 087 575 9404. You need to create a username and password to access the bank’s online banking platform. Simply follow this link to begin. The service is available 24/7, 365 days a year.
Every bank customer has a lot to benefit from using credit cards as they make payments easier and give you fast access to your money. However, you can run into troubles with your card and need to contact your bank. To contact the FNB credit card department, call 087 575 1111. Currently, the following credit cards are available to choose from if you are a customer. They include;
With your credit card, you get instant savings and when you use it, you get free benefits.
The bank gives lonas to their customers and to apply for a personal loan effortlessly, simply call the FNB loans contact number on 087 575 9404.
Documents required
However, If you are an FNB customer and you have been receiving stable income into your FNB account for at least 3 months, you do not need any documents.
For non-FNB customers, the documents required:
Qualifying criteria
Features and Benefits
For inquiries, complaints, feedback, or any other transactions, you can reach out to FNB via the email, [email protected]. To contact FNB Connect, send an email at [email protected] stating your issue.
Simply contact the bank by telephone via 0877 FNB 247. If you are dialing from outside South Africa, +27 11 371 3711 first followed by the 087 number above when prompted. This division operates 24/7.
The FNB Connect contact number is 087 575 0147. The FNB Connect is the bank’s mobile network provider. The service provides customers with an innovative cellular offering that allows them to manage their SIM.
The Connect scheme boasts wider coverage and fast data connectivity, as well as reduced data prices on data plans and bundles.
The FNB Insurance contact number is 0860 328 328. When you dial the number, you will get to speak with an agent. The service allows customers to get comprehensive protection for their valued possessions and choose how their cover is structured to suit their needs and budget.
You can email your complaints, compliments, feedback, and inquiries, and make inquiries through FNB’s email, [email protected].
Simply log in to your online banking profile to chat with the bank through their customer representative.
For secure chat on the FNB App, Select ‘Messages’ and then Select ‘Secure Chat’. You will get to chat securely with a team of bankers through interactive messaging. However, you have to ensure you have the latest version of the app on your smartphone.
Nav>>Car helped me with an affordable Scratch & Dent cover for my car R99 pm👌🏼#lovefnb
— Shampooツ (@Srajah100) May 11, 2022
FNB’s complaints procedure isn’t hectic as some customers think. For complaints, follow the link. You can also use the link for queries, suggestions, and compliments.
The commercial bank is very effective in handling complaints and they respond almost immediately if customers follow the right steps correctly.
